Fader 17 (first of master section) suddenly became unresponsive today. It was on my drum vca, and read -14db despite the physical fader still being at unity. I had to select the vca and turn it back up on the flex channel, and then got an error message on the Read more…
Yesterday during sound check, the Avo Sapphire started to have some small issues – the palette windows were dimmed and the touch screen displays were not refreshing. However you could still select and use the palette windows and operate the desk. I decided to shutdown and restart the desk. When Read more…
Monitor for controlling amp via R1 is damaged. Backlight is really bright at the bottom of the monitor, and really dark at both bottom corners. Equipment ID : ?
Desk came back with a faulty led and the scroll wheel loose! Scroll wheel repaired! Equipment ID : Console
Panel dropped out and came back again a second later! Just a heads up for the future Equipment ID : Desk
Screen artefact, the level circle has disappeared on aux 7. It sometimes comes back on if the controller knob is turned (but not always). Issue was noticed between 2 history files on the console. Reported to Avid, most likely a code issue. Equipment ID : 50141910
All console surface controls froze for around 10 seconds before reinitalizing themselves. All screens wok as normal. This happened to Greg the day before as he was making up a show file. Avid Workaround. To force initialise, CTRL right click on the console in options/devices and choose reset controls. Also Read more…
Current in-rush limiter applied to console PSU B input to prevent AC switch failure. Equipment ID : 50165326
Aux 9 suddenly all the contributions to that aux got turned off. We could still see values on the screen but they were greyed out. The visiting engineer never pressed flip,the encoder above faders in SOF or encoders in Aux page. Awaiting Avid Response. Equipment ID : 50165326
Irregular PSU readings reported after installing new AVB master module. Avid recommended fix: Replace with original. Engineers to monitor and report further faults. Equipment ID : 50165326
AES Card failure after update to 5.7. Issue is caused by blanks between cards and will be changed in a future update. Temporary fix: leave out blanks and update show files. Equipment ID : 50165326
Fader sticks and judders when reflecting attentioned channel levels. Software reset had no effect. Faulty motor/sensor or drive chain suspected. Equipment ID : System ID:50165323